Returns & Refunds
Returns & Refunds
Return Policy
You have the right to return your order within 14 days of receiving the goods without stating a reason. The goods must be unused, in their original condition and original packaging.
How to Return
1. Send us an email at info@flexwear.ch with your order number and reason for return.
2. We will send you the return address.
3. Return the goods at your own expense.
4. After receiving and inspecting the goods, we will refund the purchase price within 14 days.
Return Shipping Costs
Return shipping costs are borne by the buyer.
Refund
The refund will be issued via the same payment method used for the purchase. Shipping costs are not refundable.
Exceptions
The following items cannot be returned: used items, items without original packaging, customized products.
Contact
For questions about returns: info@flexwear.ch