Returns & Refunds

Returns & Refunds

Return Policy

You have the right to return your order within 14 days of receiving the goods without stating a reason. The goods must be unused, in their original condition and original packaging.

How to Return

1. Send us an email at info@flexwear.ch with your order number and reason for return.
2. We will send you the return address.
3. Return the goods at your own expense.
4. After receiving and inspecting the goods, we will refund the purchase price within 14 days.

Return Shipping Costs

Return shipping costs are borne by the buyer.

Refund

The refund will be issued via the same payment method used for the purchase. Shipping costs are not refundable.

Exceptions

The following items cannot be returned: used items, items without original packaging, customized products.

Contact

For questions about returns: info@flexwear.ch